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Call center needed - inbound and technical support

$30-250 USD

Closed
Posted over 7 years ago

$30-250 USD

Paid on delivery
I need a call center for my new business - to start, volume is low so I am looking for shared agents. I make software for food businesses. You would manage phone and chat support for customers of the businesses using the software to order food. I have 2 customers in Pakistan and 2 in the US. So you will a VOIP system to set up a local pakistan number and a 1800 number
Project ID: 12271019

About the project

20 proposals
Remote project
Active 7 yrs ago

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20 freelancers are bidding on average $204 USD for this job
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Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM
$250 USD in 7 days
5.0 (10 reviews)
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could we kindly discuss this, i would manage to do this we are an office of three people so we would have someone 24-7 i would love to assist.
$555 USD in 7 days
0.0 (0 reviews)
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I'll do that ...
$333 USD in 5 days
0.0 (0 reviews)
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Hi. I read and understood your project details and requirements. You want a well oiled VOIP service to take care of the customer services end of your enterprise. This is Waqas and I am a senior call centre professional at TCS, a multi-national courier company. And I am also a freelancer. I spend 72 hours a week on freelancing. Here are the skills I have related to your project: VOIP services. A team of completent professionals. A 0800 US number. A US registered VOIP company and a presence in Pakistan. Thank you for reading my proposal and kindly let me know about your decision. I am mostly available here at freelancer and very responsive to chat. Regards Waqas Shahid
$111 USD in 3 days
0.0 (0 reviews)
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My experience as a project administration will meet your requirement.
$250 USD in 3 days
0.0 (0 reviews)
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i work for outsourcing company as a telemarketer , we sell medical equipment to USA costumers, i can generate a lead communicate and handle difficult customers
$155 USD in 3 days
0.0 (0 reviews)
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I can do it properly and responsable but I need to know your plan to comunicate with people so far from me. Mail or chat will be great
$200 USD in 10 days
0.0 (0 reviews)
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A proposal has not yet been provided
$155 USD in 3 days
0.0 (0 reviews)
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I can undertake this job for you, since I : 1- Am computer literate : Worked at Toshiba Global Call Center for 3 years as L2 tech support agent. 2- Have great soft skills on the phone : 6 years of call center experience on aggregate. 3- Have proven telesales skills 4- Have infrastructure for home based work. I have also setup appointments for carpet sales in USA, and sold insurance to credit card users on the phone. My target hourly rate is 15 USD/Hr, however we can review that upon talks. Sell me the idea and consider it sold to others.
$222 USD in 3 days
0.0 (0 reviews)
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This is for 1 one Agent with VoIP phone. Contact me if you have any other questions
$45 USD in 1 day
0.0 (0 reviews)
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People find me to be an upbeat, self-motivated team player with excellent communication skills. For the past several years I have worked in customer service industry. My real strength is my attention to detail. When I set out to do something, I make sure it gets done, and on time. Please take a moment to review my profile. I believe I have the qualifications you need and I look forward to hearing from you soon. Thank you!
$77 USD in 3 days
0.0 (0 reviews)
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We are bpo in India we are expert in languages like us accent, uk accent, also we are expert in customer relation and customer support
$105 USD in 3 days
0.0 (0 reviews)
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i have good and skilled staff which can deliver excellent customer service do consider regards. thanks
$244 USD in 2 days
0.0 (0 reviews)
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Hi. It's my pleasure to join this bidding. I have BPO company in Philippines. We have US dialer right now, and we can find a way to connect Pakistan. Please offer me some more detail, and I will provide best price for long term. I will wait for your feedback. And I will send you our company profile. Thanks. Best, Max Lee.
$155 USD in 3 days
0.0 (0 reviews)
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Greetings, DOSYS is a highly qualified contact center and has competitive rates; our representatives are 100% bilingual (english-spanish) and have over two years of experience as telemarketers, sales, customer service, and lead generation. We trust in our personel's expertise and we are confident that we can deliver highly qualified job. We would like to know more about this project. Best Regards,
$222 USD in 7 days
0.0 (0 reviews)
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Hi We are a call center located in Pakistan and have a vast experience of working with clients from US, Canada, UK and Australia. We have been providing customer service, phone support, live chat and email support to our clients for the last 6 years. Most of our clients are ecommerce and online businesses and we take care of their order taking order processing/sending orders to vendors/negotiating on price/drop-shipping answering inquiries handling complaints answering chats/emails accounting like charging credit cards, sending receipts and invoices Please get back to me so we should be discussing the details Best Kyle
$277 USD in 30 days
0.0 (0 reviews)
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I have excellent communication skills. I was working in customer support team used to support a product. I interacted with German's and US clients. My personal interest is to interact with people. Love to talk and would love to do this kind of things. Thanks in advance
$155 USD in 3 days
0.0 (0 reviews)
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