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Call Center / BPO Work

₹30000-100000 INR

Closed
Posted about 8 years ago

₹30000-100000 INR

Paid on delivery
We would like to start a call center to support our end user for technical help in the operations in plant. The timing of call center will be 0600 HRS to 1100 HRS - IST. The agent must know Hindi & English very well. The agent will receive calls coming to them and punch details into software(we will provide). After that agent will report issue to respective engineer to resolve by calling him. There might be followup required in case the issue is not resolved within 24 hours. Once done the same will be informed to end user. We need Call Recording as supporting and daily report. Please send us the Detailed proposal with cost breakup in month . We also need Toll Free Number for this. The center must be operational 365 days. we need 2 Agents as of now at a time and avg 100 calls we are expecting daily. Mention anything you need from our side and what all services provided by you.
Project ID: 9583262

About the project

22 proposals
Remote project
Active 8 yrs ago

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22 freelancers are bidding on average ₹70,479 INR for this job
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Hello sir, We are ready to take the project . I went through your project description and got enough expertise to handle and finish your project within in budget and within deadline. Thanks & Regards, Maxvil Technologies
₹72,222 INR in 3 days
5.0 (4 reviews)
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A proposal has not yet been provided
₹55,555 INR in 1 day
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₹77,777 INR in 3 days
0.0 (0 reviews)
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We have reviewed the process and its similar to the incident management desk we have prior experience of managing Incident management and follow-up unresolved issue and escalate as per client requirement to concerned team : We have reporting and analysis to manage for Application support for our client : DevLP I-Serv tend to follow the principal of "Customer First" : We are technical support company supporting onshore clients our 50 seats call center is at present working on Technical Support for Internet devices (Non pop-up calls) : We are managing inbound support calls from United States , Canada, India and United Kingdom : We have 100% call recorded and Quality inspected : Great internet connectivity with BCP plans at place : All agents are signed up with data and integrity training and signed up with security concerns with verified details : We have daily monitoring review and plan fo action according to the region we dial-in : Our Support team includes , Quality Manager, Team manager, Subject matter Expert and Center Manager : We are available Online on Skype and Email all Operational Hours and Meetings as committed to our Business Partners : Social media also helps to improve customer support and sales along-with any concerns effectively We can also arrange any adhoc request like technology , CRM or website development as needed for the campaign management in-house within time-lines Regards, Sagar Zilpe
₹100,000 INR in 5 days
0.0 (0 reviews)
0.0
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A proposal has not yet been provided
₹111,111 INR in 1 day
0.0 (0 reviews)
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My name is Vishal Patel, We are in the business of recruitment industry. we are also working with Many reputed BPO Companies. Now we are planning to start small BPO center. We have well furnished office at Vadodara, Gujarat. I am very much interested to work with you.
₹88,888 INR in 30 days
0.0 (0 reviews)
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A proposal has not yet been provided
₹80,000 INR in 30 days
0.0 (0 reviews)
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Dear Sir, Its a pleasure to avail this opportunity to bid for your project. I am into the BPO(Voice & Non-voice) domain for over 2 decades now, thus wish to update you that if selected I could arrange for the needful as per your requirement and manage the services with ease and quality services. The rate quoted is for - 2 Agents with good command over Hindi & English. - MIS as required. - Call recordings. Plus, you can call me between 0600 HRS & 1100 HRS for any updates/issues at +91 7044060917. Look forward to a favourable outcome of the bid for a long-term, mutually beneficial business association. Best Regards S. Ghosh N.B. - I based out of Kolkata and the operations would be from Kolkata itself.
₹67,777 INR in 3 days
0.0 (0 reviews)
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Hi, This is Pratap. I have over a decade of experience in customer support industry and have worked for companies like HSBC, Tata Consultancy Services and IBM as a part of their process workflow specialist. I understand the job requirements and can deliver the job within the stipulated time with all the quality parameters in check. If you are satisfied with the quality of work and are willing to find a long term solution for you business needs we will be happy to provide that for you as well. We have the infrastructure and know-how to run a fully operational contact center for your customers. I will be happy to discuss this further with you. Please contact me if you want the best person for this job. Thanks for you consideration. Looking forward to doing great work together. Pratapaditya Chakraborty Phone: 9007121576
₹80,000 INR in 30 days
0.0 (0 reviews)
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We (B.S.I.C (Be Successful In Career)) are a start-up company running since 2013, having a professional fame in the market would like to join our hands with you. We are ready to start your process upon your demand immediately. Please feel free to contact us anytime on 08982883888. About billing we can negotiate and always you can trust us on our quality . Here is a brief about our company. Delivering BPO Services We work behind the scenes to help our clients to achieve their business goals by delivering services that simplify and streamline your BPO environment for operational excellence. Our consultants know exactly what to do to improve your business process and requirements to your business. Regardless of industry, we offer a flexible & suitable solutions to meet your service challenges. Our broad portfolio of services can help turn your business challenge into a competitive success. Striving for Excellence “B.S.I.C” work doesn't stop at delivery of services. We continuously - Improve our processes - Improve skill sets of our workforce - Increase our capabilities Mission To be a most preferred quality software development and Resourcing partner throughout the world by providing quality services. Vision To be a successful service oriented company globally by meet or exceed our customer needs and expectations by delivering cost effective, right quality and customer oriented technology solutions on time
₹38,888 INR in 30 days
0.0 (0 reviews)
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Hi, This i Sarika and I have a Master degree in Business Administration and Finance and have acquired approximately 6 years of Data Entry and administrative support experience, as well as, customer service experience. My previous employment has enabled me to gain an accurate understanding of the concepts of Admin Support services and Business Management. I am a highly motivated individual who is able to work independently, recognizes the necessity to be an assertive and efficient team player in a fast paced environment. However, I would like to establish myself as a self-employed/independent contractor. More importantly, my primary objective is to provide cost-effective and value-adding business support, through my strong organizational, planning and communication skills, my ability to multitask, complete projects and meet deadlines in a timely manner. SERVICES OFFERED: - Admin Support - Data Entry - Data Mining - Data Conversion - Web / Internet Research - Web Extraction - Data Cleansing - Document Processing - Online / Offline Form Filling and Typing - Resume Conversion and Processing - Online Survey - Data Entry - Mailing List Development (from websites or printed directories) - MS Excel / Word Template Development - Data Research / Analysis (Internet & Document References)
₹32,222 INR in 3 days
0.0 (0 reviews)
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Hi, We are a service company based in Mumbai, India. We serve clients domestically and internationally. We are ready to accept your project as we have people who have a good experience for technical support for landline, broadband for an international process. We would like to discuss this on a personal chat. if you are interested.
₹111,111 INR in 1 day
0.0 (0 reviews)
0.0
0.0
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RESPECTED SIR/MAM, I WAS LOOKING FOR JOB SIMILAR TO THIS AND CAN CONTACT ME ON MY NUMBER +918553551096
₹33,333 INR in 365 days
0.0 (0 reviews)
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Acton Recruitment is the first and only online recruitment service helping sourcing candidates for your organisation. We have been around for over 5 years’ clients obtaining quality employers. By working with Acton Recruitment, we won’t just provide you a candidate, we will source the candidate to over 100 job boards online, we will screen & interview the candidate and do any checks for the candidate that is required. We will provide you detail report along the way, so you know what is happening all along the way and ensure that all your requirements are meet. We have worked with some large & small organisations worldwide in call centre, hospitality, I.T., administration and many more. We would like to talk to you about getting your next employer, and able to start as soon as possible. Our fee structure is quite standard. 33% awarding the project, 33% on work in progress, 33% completion of the project. We are here right now, awaiting to have a chat to you. Kind Regards, Joshua Mansfield
₹72,222 INR in 3 days
0.0 (0 reviews)
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I am working as Sales Associate In Zeerion Consultancy Pvt. Ltd. I am persuading Mechanical engineering that is why i have got a very good technical background. Efficient in English as well as in Hindi conversation.
₹33,333 INR in 30 days
0.0 (0 reviews)
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I am ready to join ur organisation . I agree i am able to do it . I will do it . Let begin
₹35,000 INR in 29 days
0.0 (0 reviews)
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About the client

Flag of INDIA
Jaipur, India
4.8
39
Member since Feb 18, 2006

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