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Academic Writing

$750-1500 AUD

Completed
Posted over 9 years ago

$750-1500 AUD

Paid on delivery
We need someone knowledgeable in small business operations to work with us in the development of learning resources for students. This project will be for a learner's guide for BSBCUS402A Address Customer Needs. The outcomes for what the student is required to understand can be found on training gov au website. We will also supply templates etc as necessary. We will supply the general outline of this subject but expect to write topics on effective communication with customers, how to establish their needs, open and closed questioning, matching products to their needs, rights and responsibilities of customers and business (Australian focused), dealing with complaints, basics of CRM software and how to maintain customer details, gaining referrals and an overview of what constitutes good customer service. Throughout your writing, you will need to include examples that cover service and retail type businesses, with a focus on small business examples. You may refer students to journal articles and textbook chapters to support their learning, as long as it is not more than one journal article per issue or 10% or 1 chapter of a textbook (which ever is greater). You must supply us with a copy of anything you wish them to read. Assessments will be structured by our staff and are not part of this project, however you will be expected to supply 20 to 30 multiple choice style questions on each topic once the material is finalised. These are for self learning activities online. The time frame for completion of this project is one month. Expect to write around 20,000 words in total for the content of the learner's guide. Your English must be excellent including spelling, grammar and context. The learner's guide must be proof read before submitting to us for approval. Excess errors will require fixing before we accept the subject. The audience for the subject is Australian students looking to learn about customer service in small business. You must refer to Australian legislation etc throughout and ensure all text matches regulations here. Milestones will be set up for stages of delivery of the project and only released once we are 100% satisfied with your work. To be considered for this project, please include a few paragraphs on customer service (covering any of the topics listed above) as a sample of your work. Any bids without this sample will not be considered. Please also include a brief background to your experience in relation to small business and customer needs. If the project is successful, we have over 20 other subjects that need writing, and will offer these to you first before looking elsewhere.
Project ID: 6401391

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32 proposals
Remote project
Active 10 yrs ago

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[login to view URL] I am the candidate you are looking for to complete this project and future training development projects. I hold a current Certificate IV TAE, have extensive experience writing training products for a range of industries (including for BSB related qualifications/units e.g. BSB40212 and BSB4141) and I work to an extremely high standard within deadline. Please see below a small sample of work relating to your project. Using open and closed questioning To provide the best service to your customers it is essential that you understand what they need. Customers do not always know how to tell you what they need and sometimes they are not even sure what it is they need. To draw this information from your customers, and provide the best solution and customer experience, you need to ask the right questions. Asking the right questions is a skill that can be learned. The first step is to understand and practice the use of different questioning techniques. Think about the following questions: 1. Do you use different types of questions? 2. Why do you think it is important to use different types of questions? The above questions are not only thinking points they are also examples of a closed question and an open [login to view URL] questioning styles have different benefits and in this section we will learn more about what they are and using them to provide customers with the best solutions and products.
$1,277 AUD in 20 days
5.0 (1 review)
4.0
4.0
32 freelancers are bidding on average $1,059 AUD for this job
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$750 AUD in 3 days
4.8 (1586 reviews)
9.1
9.1
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Hey, If you want your assignment to be original, creative, and unique then I can assure you the high quality work enriched with creativity. My research skills are highly commendable and writing is my passion. I am very much comfortable and well acquainted with UK and US English. I have successfully completed many projects assigned to me on different platform. The delivery on time with maintaining the high quality is my motto. Kindly consider me for this job, if you have any doubt over my quality please check out portfolio for my writing samples. Thanks
$1,184 AUD in 20 days
4.9 (427 reviews)
8.0
8.0
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$755 AUD in 7 days
4.9 (341 reviews)
7.7
7.7
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Hi, I have done my MBA in Marketing and worked for 6 years in McKinsy as a Marketing Strategy Consultant. I have written content for 1000+ Learner's Guides, 50+ EBooks, 300+ websites, 1000+ Blogs, 200+ Whitepapers, 350+ Case Studies, 500+ Ad Campaigns & PR Articles. Give me the work and I will give you three guarantees: 1. I will Strictly adhere to the timeline otherwise don't pay me. 2. 100% original work and copyscape guaranteed. 3. I will start immediately so you don't need to wait even for minute. Since I have to build reputation on Freelancer, we are providing services at throw away prices. Let me know when to start. Thank you.
$1,184 AUD in 20 days
4.8 (436 reviews)
8.0
8.0
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A+ ACADEMIC WRITER HERE ------ Ready to start this work, expect HIGH QUALITY from me. Looking Forward.......Thank you!
$1,184 AUD in 10 days
4.9 (356 reviews)
7.8
7.8
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Being an experience academic writer and well researcher. I am 100% confident I can do this project perfectly. I have already written PhD and Master's Level Paper for UK and US Students and I can easily work on it. I am familiar with Harvard, APA, MLA, Chicago and Oxford Reference Style I have been writing all sorts of scholastic and professional documents for many years. Please consider my bid for high quality work. Thanks..!!
$800 AUD in 20 days
4.8 (432 reviews)
7.5
7.5
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Quality writer at your service,please consider my bid for high quality work on time. Hi, Are you little worried and finding freelancer for your task, i am here to deliver beyond your expectations. Award me project without wasting your precious time and allow me to start right away, i am fully capable to complete your task within deadline. I assure you 100% quality work on time. I am a vigilant, hard-working, reliable and smart working writer who delivers project according to clients requirement. i am confident you will get best from me. hope you will consider me,thanks
$750 AUD in 20 days
4.7 (355 reviews)
7.8
7.8
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Hi mate, My aim is to establish myself as one of the most reliable providers and I believe that the only way to achieve this is by Buyer Satisfaction.I assure you the quality of the work will be beyond your expectations. Thanks
$750 AUD in 7 days
4.7 (356 reviews)
7.7
7.7
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I am well versed in content and academic writing and production of fiction content through writing and poetry. What is more, I have a unique grasp of research and all the appropriate formatting styles/methods. My freelancing approach is to put the interests of all my clients first with an aim of developing a good rapport, while at the same time putting the value invested in me through efficient output.
$1,184 AUD in 20 days
5.0 (329 reviews)
7.1
7.1
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Hello I am a Chartered Accountant and an ACCA with extensive knowledge in the Business area I am ready to work for you and need to discuss the things in detail you can see my profile Thanks
$900 AUD in 15 days
4.8 (229 reviews)
6.9
6.9
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$1,111 AUD in 10 days
4.8 (229 reviews)
7.0
7.0
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Greetings! I am expert academic writer having 3 years experience in writing thesis, proposal, company's profiles & strategies, and many other stuffs. You can check my profile, also I can send you previous work samples. Please consider me for 100% quality work. I ensure unlimited revisions as well. Thanks & Regards, Faiza Gull
$900 AUD in 20 days
4.8 (191 reviews)
7.0
7.0
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Hey there, I lived in England for the better part of my life (including my education) so English is my native language. I have been an academic writer for 3 years and have written over 300 essays, reports and dissertations. I am familiar with all the citation styles. I studied Economics and Management at the prestigious University of Warwick in England. I have also cleared the CFA Program. My work will be 100% unique, well researched and structured. I have got over 100 positive reviews in less than 4 months. It goes to show my ability to deliver quality work on time. Thanks
$1,000 AUD in 20 days
4.8 (140 reviews)
6.7
6.7
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i am PhD qualified with more than 7 Years Academic Writing, PhD thesis, Master and Bachelor thesis writing and technical writing experience. I've done more than 200 bachelor dissertations, 50+ Master and 20+ PhD Thesis during the past 7 years
$1,184 AUD in 20 days
4.8 (104 reviews)
6.7
6.7
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$888 AUD in 20 days
4.9 (114 reviews)
6.4
6.4
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Respected Employer, I am interested in your project and I would like to work for you. Kindly don't ignore me because of my fewer reviews. Just give me a chance to prove myself. I will not give any issue of copy paste as I am a premium user of Copyscape. I am a very reliable writer and always deliver work on time; you can see my feedback :) The sample is available in my Portfolio, so you may check the quality of my words. I would like to have more details.
$766 AUD in 20 days
4.8 (270 reviews)
6.5
6.5
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I am a professional full time academic research writer and having a good experience in HARVARD, APA, MLA, resumes, Chicago and Oxford writing styles. We are US and UK English standards. I am competent in writing dissertations, articles, thesis, reports, case studies, personal development plans, personal statements, marketing plans, comparative studies (companies/countries), review of literature and systemic literature review. I am able to carry out research utilizing mixed method, qualitative or quantitative research. My services range from undergraduate to PhD. academic level and I have written papers on management (organizational/business management including but not limited to Organizational/Business strategy, Strategic analysis etc.), HRM (Strategic HRM, IHRM etc.), Operations management, Marketing (plans, positioning etc.), Chemistry, Nursing, Psychology, Political Science, History, Geography, World Affairs and Religion. Now waiting for your positive response to get started and get the quality of work from me thanks. Thanks regards
$750 AUD in 20 days
4.8 (111 reviews)
6.6
6.6
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I would not say I'm the best, since there are many skilled writers here, but what certainly makes me better than the next is a definite command over vocabulary, fluency and lucidity in expression and adaptability, since I can write long, connected sentences or short, simple ones as required or according to requirement. More than anything else, I'm fervently looking for writing-work, so combine my language skills with a heavy dose of sincerity and commitment, and you have an excellent choice at your disposal. Looking forward to your positive response. Regards Tanveer
$750 AUD in 10 days
4.9 (155 reviews)
6.7
6.7
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Hello! Though I am new writer at freelancer.com so as my enthusiasm to write interesting and mind mesmerizing contents. I don't advocate my self much. My job will be straight forward to please the client. I prefer u - attitude for web contents to reach the finest perception of the readers. My lesser feedback here at this site does not prove my adverse efficacy. I hope you will select right person. Thanks
$1,578 AUD in 20 days
4.8 (90 reviews)
6.7
6.7
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Greetings, professional academic and content writer at your service.I am a civil engineer and therefore, I have extensive knowledge on structural engineering, transportation engineering, airport planning, project management and environmental engineering. I am also expert in subjects such as human resource management, marketing, history, religion and psychology. I am currently based in Bahrain and I have more than five years experience in academic writing. I have reviewed your project and I would love to work with you as I want to improve my technical and writing skills. At the same time, I want to meet you project requirements as competitive price. My aim is to adopt customer oriented approach, focusing on quality at the right price. I have vast experience in academic writing and I also provide editing services to my clients, I have worked for small and large organizations, targeting different markets and diversifying myself in wide ranging subjects. I can send my resume and work samples on request.
$1,111 AUD in 20 days
4.7 (267 reviews)
6.5
6.5

About the client

Flag of AUSTRALIA
Tarneit, Australia
5.0
71
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Member since Dec 2, 2010

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