Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    5 jobs found, pricing in USD

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. You have to know English.

    $108 (Avg Bid)
    $108 Avg Bid
    3 bids

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be someone who lives in US/UK/Canada/Australia/Spain/Russia ..... You have to know English.

    $86 (Avg Bid)
    $86 Avg Bid
    3 bids

    Im looking for someone or a team fluent in english , ready for learning new subjects 24/7 online chat support ticket handleing Lead Handleing shippment tracking This is a monthly GiG

    $156 (Avg Bid)
    $156 Avg Bid
    22 bids

    Need talented freelancers who has got - English fluent level - Data Entry - Content Writing or Resume Writing - Website or graphic design (Optional) Please bid if you are stable to our requirement...

    $428 (Avg Bid)
    $428 Avg Bid
    23 bids
    nas Synology konfigurieren 11 hours left
    VERIFIED

    Hilfe zur Konfiguration einer Synology DS418. Es sollen 2 Macs sich mit einem Folder auf der NAS synchronisieren, wenn sie im Netzwerk verbunden sind.

    $60 / hr (Avg Bid)
    $60 / hr Avg Bid
    1 bids