Helpcenter purecloud jobs
...brand aesthetics * SEO Optimization * Create good marketing setup (email re-engagement and upsell + discount offers and new product offers, push notifications, desktop and mobile, social media integration, etc) * Option to place orders without visitor having to create an account (fast checkout) * Loyalty program * Personalized shopping experience * chatbots to help customers as well to be the helpcenter Ideal Skills: - Strong background in webshop development and design - Expertise in creating modern, clean, and appealing digital aesthetics - Experience in implementing a fully functional blog section - Previous experience working with children's products is an advantage. QUESTIONS!! Please include answers on below 5 questions, so we can make a good choice for the best offe...
I am looking for a skilled developer to crea... v. Recording vi. Analytics vii. CRM Integration viii. Contact Center Automation Testing ix. Managing Contact Center Projects x. Interview Questions 4. Blog named "Working with Cloud" with option for people to comments, like, and share- Supposed to have 8 subsections i. Salesforce Service Cloud ii. AWS Connect iii. Google Dialogflow iv. Genesys PureCloud 5. About me 6. Contact Other items on the list include: 1. Subscription to newsletter 2. Adding an email section where i can get emails when anyone fills the contact form I will need further suggestions from the developer on how i can achieve an online presence which i use to highlight my skills and at the same time, put my te...
I use PERFEX CRM and i want the invoice and PDFs in general to match the german legislation. It is not just invoices but also other PDF documents: Credit Notes, Estimates, Proposals etc.. Perfex CRM uses the TCPDF library for generating PDF documents. For more Information look at the helpcenter by Perfex: No big deal at all. Message me!
Looking for a smart developer who can develop a smartcontract like forsage or milionmoney on Ethereum blockchain or smartchain Bainance. It must be 100% like Forsage (when it c...like forsage or milionmoney on Ethereum blockchain or smartchain Bainance. It must be 100% like Forsage (when it comes to functions and design, but not in a plagiarism way, just similar design and functions). Moreover: -Multi domaine system from scratch -Multi wallet -Joinable via ETH, BUSD, TETHER - user and Admin panel like attached picture - customized UI - 5 language - content writing helpcenter , video making like forsage academy courses, , etc.. Delivery time and best bid are preferred. Possible longterm agreement and other job opportunity in our company ( like project / develop manager) if good...
...leadsbridge, etc). - Experiencia de 5 años con motores de BBDD relacionales y no relacionales. - Idiomas requeridos: inglés (mínimo B1) y español nativo. Portugués deseable. Requisitos opcionales: - Conocimientos básicos de marketing digital. - Conocimientos en Salesforce (tanto GUI como apex) y la diferente suite de soluciones. - Conocimientos en CTI´s, deseable cloud y de la compañia Genesys (Purecloud - Genesys cloud). - Conocimientos en carriers telefónicos. -Conocimientos en herramientas de lead nurturing (Infusion soft, Hubspot, Walmeric, Pardot, etc), tanto en estrategia como en implementación y manejo de la herramienta. Qué ofrecemos: - Trabajo full time de lunes a viernes. - Salario según...
Hi. I need help to copy about 100-120 Helpdesk Articles from our Zendesk Guide Helpcenter to a Wordpress Site. It is necessary to check and copy the rough formatting (H1, H2, ...). You also need to copy all categories. If there is an image missing, please insert the URL in text form. All Images need to be downloaded from guide and uploaded to WordPress. The content language is German. It would be good if you could start working right away. You will get access to a remote desktop (anydesk) to do the work. Please note that this is mandatory.
Hello, Currently we are running our website on wordpress using elementor page builders. Considering our requirement, we have to keep our pluign installation between 30-35-40. N...then saying to remove the plugins to improve speed else this will not serve our purpose. Further apart from above, we need to create below pages for our website. 1. Video Page: to put our videos on same 2. Testimonial Page: To put our clients testimonial on same 3. Our Publications: Where we will list our publications. 4. Blog home page: We want our blog home page to be design like page of any helpcenter website. For same you can refer elementor help center page. We want almost same flow for our blog section. for all the pages, you would have to first share the design in PSD and then move to actual dev...
I need the Netsuite API authorization script setup, preferably in JS. Once I have that setup, I intend to use their REST API to get our customer orders. I have it working in postman using OAuth 1.0. I'm able to get a response no problem. But when I try creating a script on my website, I get a 401 unauthorized error. I need help to initially set the authorization to connect successfully. Once I have that, I think I can take care of the rest.
H...Business 1. Food Delivery Service 2. Grocery Service 3. Taxi Bike & Car Taxi Service (To make you understand about what kind of services, we offer please have a look to: , , , - Plus, On Top Service Marketplace - For the Website: • About us • Terms & Conditions (copyright) • Privacy Policy (Copyright) • Helpcenter • Legal • FAQ • Affiliates • Payments • Order Process • Refund later on, translation from (Main Language) English to: • German • French • Russian If someone is interested, please let me know. Please only Freelancers who are very strong in wordings. A1 in Business English Further Information and Details, about what you should write, will be sent in the chat
Interconnect two APIs to provide video solution to a c...Use Case - [ ] Customer Request Video: Web or mobile user request video call: Now or schedule —> Agent receive a video session from user on PureCloud. - [ ] Agent Generate Video Session: Agent during an interaction offer customer to escalate to video call and generate video session. PureCloud APIs allow to connect a live session using chat, the idea is to share video information (session url with agent when using use case 1) For second use case the agent should be able to generate a video session using a simple webpage to create this. Both platforms uses REST APIs. Documentation Tokbox (Video Solution) API: PureCloud (Contact Center) API:
I have a knowledge system. In this system there are categorizing and articles for the users to see. In the admin area you can assign the rights for a user group or user himself. You can set whether the user can see the categories and articles or not. In nthe Roles i can only set the value for "view" or not. At the moment you can only share all categories and articles. You cannot share certain categories and articles with certain users. I need an extension to be able to share certain categories and articles with the users. Please no automatic bids. Do not bid until the DemoSystem has been checked. Only experienced programmers welcome. The Demoversion you can see here: Login as admin: email: admin@ password: demo
...area search/geolocation common friends chat file upload ranking, for example most bespoken: ideas, adventures/activities (comparable to Twitter Dashboard) likes/likes of messages/content super likes for persons/contacts, ideas, adventures/activities (paid service in app) push-notifications list of matches wipe function boost of profiles/ideas/adventures/activities (paid service) FAQ/Helpcenter automated Payment tools automated accounting (invoices, contracts...) automated advertising control panels for users and admin...
Installl Modules into My webiste PHP whatsapp module helpcenter tab update to the api so the website can function like a normal working smm panel if i need modification like Session Catcher script + session attachment option for Nextpost or the Update API to latest version (October 2019) + modified files Installation of a notifications that is a module on
Hello, i´m searching for a graphic designer which is able to create screendesigns for me. the topic is e-scooter. we will go on market with our own one until end of october. we have also an configurator on the site like here we need screendesign for homepage, about us, product, for business and helpcenter. same like on the example page above. we use wordpress. we want to use flatsome or impreza as theme. thanks!
Hello, we need to integrate Manychat bot: To PureCloud App API: Please check each documentation carefully to put your offer. It is possible to propose integration to any other chatbot in the market similar to manychat
I need someone to implement the following offerwall into my website (written in NodeJS) Documentation here:
We have been retained by a Client and need someone with experience with Amazon LEX integration with Genesys PureCloud IVR and AWS Machine Learning to Create a Question and Answer Bot with Amazon Lex and Amazon Alexa. We are Wellsure Corporation, 2012, an innovations development company. The end goal is to have an easy interface chat and text bot where people can ask about Longevity and AntiAging pathways and get answers. The data for the bot will come from the client websites and other identified resources. [AWS Lambda natively supports Java, Go, PowerShell, Node.js, C#, Python, and Ruby code, and provides a Runtime API which allows you to use any additional programming languages to author your functions. Please read our documentation on using Node.js, Python, Java, Ruby, C#, Go an...
We are Wellsure Corporation, 2012, an innovations development company. We have been retained by a Client and need someone with experience with Amazon LEX integration with Genesys PureCloud IVR and AWS Machine Learning to Create a Question and Answer Bot with Amazon Lex and Amazon Alexa. The end goal is to have an easy interface chat and text bot where people can ask about Longevity and AntiAging pathways and get answers. The data for the bot will come from the client websites and other identified resources. [AWS Lambda natively supports Java, Go, PowerShell, Node.js, C#, Python, and Ruby code, and provides a Runtime API which allows you to use any additional programming languages to author your functions. Please read our documentation on using Node.js, Python, Java, Ruby, C#, Go and...
I want to create a customised FAQ page for my Shopify store. I will provide all the content. Just need the code/template to paste my content in it. Below is the look I want There will be accordion menus for every Help section. Thanks
I am looking for someone to redesign a label on an existing theme. A label is attached here as draft. The name has to be changed to HERAL. Change text BIOCER 3012 to BIOCER 4011. And, "an invisible protection" to "A heat exchanger coating". Other text remains same. A complete redesign is needed on similar theme with changed color. I will need rich CMYK color...And, "an invisible protection" to "A heat exchanger coating". Other text remains same. A complete redesign is needed on similar theme with changed color. I will need rich CMYK colors exported PNG files and Ai file along with used fonts in sizes: 4x5 and 8.8x5 inch. Company logo will be provided if your design is selected for final output. Guideline for final output:
Development of an CTI Integration from Genesys PureCloud and Microsoft Dynamics 365 Requested is the development of an CTI Integration from Genesys PureCloud Standard Agent Desktop to Microsoft Dynamics 365. This integration shall handle the following usecases The solution shall be based on the general available web based programming language such as javascript, NodeJS, Typescript. usecase 1: * call is answered by the call center agent in PureCloud Agent Desktop based on the standard functionality of PureCloud * agent has a screen with a web button linked to Microsoft Dynamics CRM * agent clicks on this button and data (phone number and customer number) will send to the Microsoft Dynamics CRM mask. * Microsoft Dynamics 365 receives the data. * If customer number...
...and Web developer experienced in distributed computing, web sockets, and database synchronization. Must have experience C#, WebSockets, Codeigniter/Laravel/Symfony, MySQL, ODBC. Experience with or knowledge of Demandforce DFLink or similar product is desired (, ) Our system will be comprised on numerous windows based Client PCs that contain a database (initially IDX and DAT files that can be accessed via an ODBC driver). At a set interval (e.g. every 5 minutes), the Client Syncronization System (CSS) will get all updates to specific tables since last synchronization, transpose, compress and send them via Websockets to an
We are dissatisfied with the structures of the Zendesk Help Center and are looking for a developer to build a Help Center structure according to our ideas. To be specific, we need a structure with at least four levels that works for both desktop and mobile.
I need you to develop some integration between PureCloud and SagePay. We are a contact centre that need to take payments via a mid-call IVR. We currently use a direct integration and PureCloud's Bridge Server does not support Direct. Sage have a new PI API that can integrate with Sage.
Website Design for our organization/business. Here are the things we need for our website: - Responsive design. The design should be enhanced with entertaining movements and graphic banners. - Homepage, About Page, Price Page, Contact Page, and more content pages. - We need a helpcenter integrated with the website (ticketing system, download files, etc). - Blog You will also: - Create us banners, the logo, and other gfx items.
...nazaire rencontre femme plus 120 kilos pour sexe éphémère site de prostituées libyenne rencontre abou ndiaye espagne adresse de partenaire pr relation amoureuse serieux residant au benin ou a l'etranger agence de sexe à cotonou agence soufiane messagerie a fes We have installed next Shopify apps: Crisp Live Chat Customer Pricing (Wholesale & VIP Pricing) Google Shopping HelpCenter - Build an Attractive FAQs Page MailChimp Custom Popup Subscription Order Printer Product Reviews Store Locator by Secomapp...
Need to convert a psd and create a custom help center using Zendesk. HTML/CSS/JAVASCRIPT and tempting language skills are required. Already have the pages designed, should be a very simple job for a skilled web developer. Please review zendesk docs Here is an example of what I am looking for
We have already designed a 5x7 desk drop card- front and back. We need your help to get it in a final condition for the printer. We are going to submit these for printing to PS Print. We have done the design in Apple's Pages and it needs to be converted to PDF. We need a full bleed, so please follow these guidelines: See the second image for the correct procedure. For example: Bleeds are required in all artwork with an image extending to one of the borders. Add a quarter inch (0.125") to each side to allow for cutting. For example, for a 4” x 6” postcard with full bleed, the image size should be submitted at 4.25” x 6.25” (red box). 0.125" (1/8”) on each edge of
...lose money or something like that, because you can't. As an experienced eBay and mainly PayPal seller - you should know that if anything goes wrong - you can always open a dispute and get a refund. Scammers use western union and wire transfer, where you cannot get your money back. Here we are using PAYPAL. Here is some info from the official PayPal website: WITH OTHER WORDS: Do not bid on this project if you are going to have any doubts during our communication. 1. We are dealing with PayPal only 2. I have scans of the item, picutures with me holding it, pictures with todays newspaper... 3. NO MATTER
Hi. Regarding your rating and comments I think you are a good writer. That is why I decided to give you some test work. Please re...com/104725/how-to-use-dosbox-to-run-dos-games-and-old-apps/ - - - - - -;m=SRE - That is all. If your articles will be well rewritten, I will refill budget for this project to complete all rewrites all do more. Bye, Tomi.
...hat and not be labeled as spam. This means also only manual and dynamic IP. If you have experience with this size of project only please contact me. sample citation submission
...this white hat and not be labeled as spam. This means also only manual and dynamic IP. If you have experience with this size of project only please contact me. sample citation submission http://my
Hello, We need a new page designed for our website. In this page we need to present our shoowroom with a a video, our store program, images from the showroom, and to attract people to get into our showroom to test the products. Some pages that i like are : - this is really awesome We need the page get designed in 2 days from now. We will need a small mockup before, to check your ideas The budget is 50$ Thanks
...and not be labeled as spam. This means also only manual and dynamic IP. If you have experience with this size of project only please contact me.
...and not be labeled as spam. This means also only manual and dynamic IP. If you have experience with this size of project only please contact me.
...not be labeled as spam. This means also only manual and dynamic IP. If you have experience with this size of project only please contact me.
We have an ongoing need for a NetSuite JavaScript Expert. Experience in the following is required Javascript, Netsuite, Suitescript API, SQL To apply, please private message the answer of the follo...the Account record for the Bill Payment screen as a On Save NetSuite event. I.e. based on the account selected on the bill payment screen you need to pull down the department value stored on the account field and apply to the Department field on the bill payment screen. I have attached the bill payment screen shot and account field. NetSuite API Reference. Again to apply for the project we require the correct answer to be sent. The first to solve the problem will be given future ongoing weekly work.
I have helpcenter live installed. there is an issue with it working in firefox and other browsers. it works ok on IE. I am looking for someone to adjust the code to get it to work across the browsers. this should be a quick fix for the right person.
...order for each user I need the user to be able to put his survey into email and it should work. I also need him to be ble to have people click a link to get to the survey. I would like to have a progress bar for people filling out the survey to know how many questions they have left. I need the owner to be able to create skip logic. More on skip logic here: I need the look of the page where the survey will occur to be customizable so that a person can make it look like the rest of his webiste. I want it possible for the administrator to be able to give people rewards through download links for answering specific questions I want the administrator to be able to create a custom page for each person filling out the survey
...for each user I need the user to be able to put his survey into email and it should work. I also need him to be ble to have people click a link to get to the survey. I would like to have a progress bar for people filling out the survey to know how many questions they have left. I need the owner to be able to create skip logic. More on skip logic here: I need the look of the page where the survey will occur to be customizable so that a person can make it look like the rest of his webiste. I want it possible for the administrator to be able to give people rewards through download links for answering specific questions I want the administrator to be able to create a custom page for each person filling out the survey
...developed website has priority. We could satisfy us with 80% of features bellow. Website should include: - Data model - design - catalogue - category - advanced search Products - products, cross-sale up-sale - price rules - product comparison - whishlist - tracking orders - basket - auto-managing - promotions, discount policy - e-code or coupons - dynamic lowering of prices - helpcenter - XML import and export of catalogue, stock, prices - managing orders - integration with delivery options - administration Membership specifics: - Membership package A, B. C, D - Comparison - Gift - Purchase - Register - Renew Support on page - Register, - About (About, Site Directory, T&D, PR) - Club Features - Help (Contact, Forgot E-mail/Passwor...
...priority. We could satisfy us with 80% of features bellow. Website should include: - Data model - design - catalogue - category - advanced search Products - products, cross-sale up-sale - price rules - product comparison - whishlist - tracking orders - basket - auto-managing - promotions, discount policy - e-code or coupons - dynamic lowering of prices - helpcenter - XML import and export of catalogue, stock, prices - managing orders - integration with delivery options - administration Membership specifics: - Membership package A, B. C, D - Comparison - Gift - Purchase - Register - Renew Support on page - Register, - About (About, Site Directory, T&D, PR) - Club Features - Help (Contact, Forgot E-...
We develop an Application Lifecycle Management software, named QPack. We need Technical writing for our help center, located at: [helpcenter][1] Need to ervise the English Maintain and update the existing using our softwaer - **fastHelp** (very easy to use) ## Deliverables English - mother tongue Proven experience of technical writing of? software manuals
I have a spa brochure that needs to be re-design. The main changes I need is resizing, to 5.5x8.5. Our current brochure, attached, is 4x9. Please feel free to improve on style, and possibly some minor images if needed. I have removed number of spa packages, so pages need to be aligned and adjusted to remove empty space. Al...minutes $140) needs to take less space and look better; the “Waxing Treatments” page needs to be redone, and just generally improve the layout and possibly some design elements if possible… I need this to be done asap. I will welcome any improvements to the brochure. This needs to be ready for printing. Please refer to this link to make sure we meet the requirements:
Hey guys I need to integrate phpbb3 forums with a live chat software. There needs to be operator management... so there should be admin functions to create operators, assign tasks etc... Please check the free source code helpcenter for more information about functionality Admin Functions: -Add/remove operators -Assign Operators -Create jobs/categories for operators -Keep history of chat logs -Log hours, chats answered, length of chats etc... Admin also requires a back panel to edit website text/images via a wysiwyg editor. Will require a forum integration as well and also a public chat box. All sessions should be integrated properly! I am looking for serious bidders, NO ONE FROM INDIA. If you apply and are from INDIA I will automatically cancel project. I have ha...
You are designing a flyer with the following specs: - Measurement is 4.25" x 6.2" including a 0.25" bleed - Full color, 2 sided - CMYK Color mode - 300 dpi - All design files must be submitted in .eps or .psd format - All fonts must be included Check the printer req's here: We will provide you with all of our graphics and the copy for the flyer. We expect you to use your creative design skills to provide us with three concepts of on side of the flyer. We will select the elements we like and combine into a final design. We will then get feedback on the design and make final changes. Total turnaround should be five days max with your three concepts coming to us in the first 24 hours. ## Deliverables 1) Complete and fully-functional
The best way to describe this project is by pointing to an example. Here's the opportunity: Check out this site: Consider how it works. Simple and straightfoward. () Sign up. () Clean. (Doesn't really need to be secure, but fine) Effectively, we need a clone of this site. [Please note: This is just a start. A preliminary project. There will be more work available, so please we're looking for the most competitive pricing for the highest quality work.] In summary: We need a simple site that is set-up similar to BoTW, for the purpose of bloggers registering and signing up their sites. More:
I am looking to have a 5" x 8" postcard designed. This card will be sent to prospective clients announcing my blog and newsletter. The prospective clients are patent attorneys that work with software, internet, and telecommunications inventions. It should be both attention getting and professional looking. I am planning on getting the printing done at http://www.pspr...law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform I have photoshop. I would like an file that I can upload to psprint. They have a checklist on their site:
