Articles on call center outsourcing jobs
As a growing business, we're seeking an experienced Swedish native who can provide phone support for our Customer Service department. The successful candidate should be: - Able to manage a workload of between 50 and 100 calls per day. - Possess stro...primary responsibility would be to answer customer inquiries, resolve their issues, and provide a positive customer experience. Essential Skills: - Fluent in Swedish (native level) - Excellent communication and problem-solving skills - Previous experience in a customer service role, preferably in a call center environment. This role offers a fantastic opportunity to get involved in the early stages of our customer service expansion. If you're a patient, versatile professional with a focus on customer satisf...
I would like to add new features to excalidraw. When importing SVG, I would like to add a function that can accurately recognize SVG's paths and curves and change the color and border color of each object. excalidraw_official site
...verbosity, followed instructions, truthfulness, overall quality). For example, “safety” indicator means presence of toxic or offensive language and so on. 2) You will compare the two statements and decide which one is a better answer to the question 3) You will provide a brief justification to your decision You are our perfect candidate if: - You are a native-level fluency in Japanese or have a C1 certificate of Japan - Your English proficiency is fluent - Your laptop meets requirements: RAM from 6 GB, Windows 10+ or iOS - You have stable internet connection - You are self-organised, can work without supervision Mindy Teams is an international outsourcing company, a European leader in the field of Data Annotation for Artificial Intelligence and Machine Learn...
...more leads, Covert Ideal Candidate:has substantial experience with SaaS website marketing. Our website services are primarily targeted at lawyers and chambers that need a video call consultation appointment system, also known as telelegal and on-demand telelegal services, for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial. Our website services are primarily targeted at Lawyers, Chambers who needs Video call Consultancy Appointment System which is Known as Telelegal and On-demand Telelegal Service for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how...
...need 3 articles per week, each running between 1250 and 1500 words. The articles must be: - AI Free (AI detection score must be 5% or below) - Plagiarism 0% - Professional tone and quality content. Payment Criteria: - Initial payment will be for the first article, then, weekly for 3 articles. - 10 NZD/Article (1250-1400 words) (Fixed, not hourly) - Weekly 30 NZD - You can work as long as you want meeting our requirements. The ideal candidate for this role has: - A passion for cricket - Proven experience in sports writing, particularly cricket (Must show samples in this niche). - Strong research and analytical skills - The ability to produce high-quality, engaging content on a regular basis If you're proficient in cricket knowledge and can deliver en...
I am in need of a skilled content write...of a skilled content writer to help me create blog articles that serve to educate my audience on a range of topics. The articles should be written in a clear and engaging manner, making moderately technical content accessible to enthusiasts in the field. - The primary goal of these articles is to educate readers on various topics and to offer valuable insights. - The language should strike a balance between being informative and engaging. - The ideal candidate should have experience in creating engaging and educational content. Ideal Skills & Experience: - Proficiency in writing engaging and informative blog articles. - Ability to simplify moderately technical content for an enthusiast audience. - Ex...
am looking for a writer/journalist who can produce news articles based on trending topics we provide. The ideal candidate will have experience in producing multiple stories per day on incoming news. Skills and Experience: - Strong writing skills - Knowledge of current events and ability to research and gather information - Ability to write in a neutral and unbiased manner - Experience in writing news articles - Ability to meet deadlines and produce high-quality work consistently
I am looking for an experienced freelancer to help me start on Google Shopping. Here are my specific needs: - New Google Shopping account creation: I don't have an existing Google Merchant Center account yet, so will need assistance creating one from scratch. I am hoping to find someone experienced in leading new users through this process. - Product uploads: My main product type will be books and media. Ideally, you have had prior experience uploading and listing this type of product onto Google Shopping before. If you can share examples of past work in this area, that would be excellent. The ideal freelancer for this job would be proficient in Google Shopping account creation and product listing. I am open to suggestions on how to make my Google Shopping star...
...can help me out with a project I'm working on. - **Type of Work**: This would involve a Zoom call, where you would be required to conduct an interview. - **Purpose of the Call**: The call will be recorded for the purpose of an audio project, so your role would essentially be that of an interviewer. Ideal Skills: - **Native American English Speaker**: This is essential for the project, as we're looking for an authentic voice. Data type: long audio conversation Data format: 48k 16bit two single sides + mixed (at least 32K) Content: You need to communicate around the 6 topics given, 25 minutes for each topic Male to female ratio requirement: one to one (adults over 18 years old) Number of people: 100 people in total (the specific amount depends ...
I need someone to gather a list of companies and individuals who offer cleaning services for the Bath, UK area. I need; Price per clean, name, email, telephone. This is for a 1 bedroom house. Dates will be random across the year and would need a cleaner with no contract, just a cleaner to call when needed. Need a list making of cleaners and prices for Airbnb turnover clean at Bath, UK.
I need expert help to increase the visibility of various cryptocurrency projects on social media platforms, specifically Twitter and Telegram. The ultimate target is to engage and attract between 1,000 and 10,000 new followers or members on each platform. • Job Requirements: - Developing and implementing a social media strategy tailored to cryptocurrencies. - Regular posting of engaging and informative content to attract new followers and stimulate member interaction. • Ideal Skills: - Extensive knowledge of the cryptocurrency sector. - Proven experience in social media marketing and audience growth. - Strong understanding of Twitter and Telegram, and their algorithms. - Excellent communication and content creation skills.
...Size: 20x30 cm - Software: Photoshop or PowerPoint - The final files should be editable to allow later insertion of photos. **Design Requirements for Each Sheet:** **Sheet 1: Boosting Self-Confidence** - Title: "Stärkung des Selbstvertrauens durch Kampfsport" (Boosting Self-Confidence Through Martial Arts) - Main Elements: Before-and-after images (dummy placeholders), short quotes, infographic on building self-confidence. - Quote: "Seit mein Sohn im Training ist, hat sich sein Selbstvertrauen enorm verbessert. Er tritt jetzt viel sicherer auf und ist auch in der Schule selbstbewusster geworden. Es ist unglaublich zu sehen, wie er aufblüht!" - Eine zufriedene Mutter (Since my son started training, his self-confidence has improved tremendously. He no...
...number through a VoIP service using the VCDial setup I have. The code should also play a pre-recorded message when the call is connected. The operating system I am using is Windows. Key Requirements: - Develop a Python script that can interact with the VCDial setup for dialing numbers. - Integrate the functionality to play a pre-recorded message once the call connects. - Ensure the script can run smoothly on a Windows environment. Ideal Freelancer: - Proficient in Python programming, with experience in telephony and VoIP setups. - Familiar with VCDial or similar systems. - Able to work effectively on Windows OS. - Prior experience in creating automated call systems or call centers would be a plus. My budget is not more than 5000-6000 INR for...
I am seeking a skilled content writer with a knack for creating engaging, inspirational blog articles revolving around lifestyle topics. The ideal freelancer for this job should have: - Proven experience in creating content in the lifestyle niche. - Exceptional writing skills in English, with a distinct, inspirational tone that resonates with readers. - In-depth knowledge about various lifestyle topics, ranging from fashion to wellness to travel and more. - The ability to research and present a unique perspective on common lifestyle topics that stand out. - Strong commitment to deadlines without compromising on the quality of the articles. This is a great opportunity for lifestyle bloggers and content creators. Looking forward to reading your inspirationa...
I'm seeking an exam invigilator assist for an on-site exam in La Ceiba. We provide test administration services to test-takers worldwide. For this purpose, we look for professionals who we contact on an "as-needed" basis work at professional centers administering certifications. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have an assignment coming up where a test taker has been approved to have the exam read outloud to them. For this assignment, you are required to be present on-site, and read the exam content aloud to the test taker. The exam is taking place at a professional testing center in Ceiba, Costa Rica. Date: Wednesday, 24 April, 2024 Time: 7:30 am to 12:45 ...
... STAWELL FITNESS ⛰️ 24/7 GYM Northern Grampians, VIC - Predominant Color: I favour the color red. It exudes energy and power, perfectly embodying the vibe of the fitness center. - Design Style: I'm going for an old school look. - Fitness Elements: The logo should feature a figure of a muscular person engaging in a front double bicep pose atop a representation of the Grampians, my gym's unique location amongst the mountains. Ideal skills and experience the freelancer should have: 1. Proficient in modern graphic design trends. 2. Familiarity with working on fitness and health industry-related logos. 3. Skilled in integrating complex elements without sacrificing the aesthetic appeal. Attached is my favourite gym logo. I'm ...
...Phone call (skype) Conversation time- total 2 hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $70 (2 person as a group) total 2 hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders) record face to face in the same room by using our application and making the phone calls simultaneously. The recorders shall arrange two phones in total One phone is downloading Our Application The other phone is to dial the phone number simultaneously. We'll give you IDs and the phone number once you're ready. Note...
...Phone call (skype) Conversation time- total 1.5 hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $80 (2 person as a group) total 1.5 hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders) record face to face in the same room by using our application and making the phone calls simultaneously. The recorders shall arrange two phones in total One phone is downloading Our Application The other phone is to dial the phone number simultaneously. We'll give you IDs and the phone number once you're ready. ...
I'm in need of a creative freelancer with experience in graphic design, specifically with ad creation. I'm looking for a modern and minimalist design for a plumbing ad. The design should be clean, simple and attention-grabbing without be...specifically with ad creation. I'm looking for a modern and minimalist design for a plumbing ad. The design should be clean, simple and attention-grabbing without being overwhelming. Please find logo attached. Details for the ad as follows: Need a Plumber? Contact Janko for a Free on-site quotation We Service the Pretoria East and Centurion Area Our Services: All Plumbing and Electrical Geysers Pipe Repair Swimming pool solar Blocked Toilets/Drains and Basins Bathroom Renovations Irrigation Services Call Us Today! Ja...
I'm looking to have my utility token listed on Coin Market Cap. The token is built on the Binance Smart Chain, establishing its preeminent functionality. A complete whitepaper, illustrating the motive, design, and purpose of my token, is available for reference, conveying a clear project narrative. Ideal Skills: - Knowledge about cryptocurrency, specifically utility token - Understanding of the Binance Smart Chain - Experience in token listing on Coin Market Cap
I need immediate help with a delivery issue relating to a package sent through China Post. The situation involves potential fraud, where a package appears to have been signed for but not actually received. The task at hand is to make an urgent phone complaint using a U.S. phone number. Key Requirements: - Fluency in English - Have proficient experience in after-sales complaints - The ability to offer a specific reply regarding the delivery status, confirming further investigation into the issue We will provide a tracking number to each participant，The scale of this task is substantial, requiring 10 people to interact with the customer service representatives simultaneously. The main goal is to prompt China Post to scrutinize the delivery issue, ensuring a comprehensive investigation is i...
I need assistance in contacting China Postal Service regarding a package delivery issue. - The purpose of the call is to address a discrepancy in the tracking information. - While the tracking status indicates that the package has been received, it has not actually been delivered. The ideal freelancer for this project needs to have: - US local phone number，Telephone complaints must be made using a local U.S. phone number - Can speak simple Chinese since you'll be contacting the Chinese Postal Service. - Strong communication skills to effectively navigate a customer service call. - Experience in resolving delivery disputes or complaints would be a plus.
I have a Google ad that directs traffic to a Wix landing page. This landing page is designed for visitors to either submit a form or place a phone call. I am looking for a skilled professional to help me set up conversion tracking specifically on the Google ad. Key requirements include: - Setting up conversion tracking on the Google ad. - Tracking both form submissions and phone calls on the landing page. - Coordination with my existing Google Analytics setup on the website. The ideal candidate for this project should have: - In-depth knowledge of Google Ads and conversion tracking. - Experience in setting up conversion tracking for both form submissions and phone calls. - Familiarity with Wix websites. - Expertise in coordinating Google Ad conversion t...
I'm in search of an amateur actor who is aged 20 years or older, to play a leading role in my school project. Here's what you should know: - Your Experience: As this is a casual endeavor, no professional acting experience is required. However, you should be comfortable taking center stage and carrying a narrative. - Your Role: In the project, you'll be the centerpiece, bearing a significant portion of the script. You'll portray various emotions and, potentially, multiple aspects of a complex character. Ideal skills and experience: - Experience in amateur theater or similar productions - Ability to take and apply direction - Good memorization skills - Comfortability with performing in front of an audience - Reliable and committed to meeting rehearsal and perf...
1. Scope of Work a. Editing Revise the provided manuscript to meet the registration standards and tone suited for platforms like Wikipedia. The start date of the work shall be designated as April 20, 2024 b. Linking Search for and attach relevant English articles if additional links are needed. - Replace Korean links with English ones, except where no relevant articles exist. c. Registration:
I am in need of a skilled content writer who specializes in creating engaging, high-quality blog articles and website content for Various platform. The ideal candidate should have experience writing in the Various niche and be able to deliver pieces that are over 1000 words each.
...each of the three below Video Title URL-YouTube Artesian Water and Ponds In Arizona Avoid Tucson Water Cost Increase Colorado River Water Alternative The objective will be to get the person encouraged by the banner to watch the video and then for the individual to make a call or appointment to see the lots We need a call to Action and I want to promote development opportunities – acquire Riverbend Ranch, Lakeside Farms of Escalante Crossing. Produce a lot split of 5 lots, sell 3 or 4 lots and end up with your lot paid for
Seeking a skilled programmer adept in WordPress for custom coding work and form layout adjustments. Requires proficiency in backend management, specifically relating to data capture, viewing, and exporting in Excel format. A highlight of the project entails the customization of our existing WordPress theme and the integration of new, unspecified fea...detailed request emphasizes the need for a freelancer capable of intuitive problem solving. Primary tasks include: - WordPress custom coding - PDF form adjustments - Data capture and export to Excel Ideal candidate should have knowledge and experience in custom coding, WordPress navigation, and form data handling. Exceptional problem-solving skills are highly appreciated. Undefined project elements call for a creative and adaptable f...
...multiple iterations of my company's potential logo for "Dilshad Alvi" in different color schemes, highlights and silhouettes. The ideal candidate should have experience in designing logos for existing businesses. Color Preferences: While I have some ideas for the color scheme, I am open to suggestions and would appreciate the designer's expertise in this area. Logo Elements: Since many people call me "DIL", and I use "DIL" with many of my hashtags (Example:--> #DilWithIt), and I am using my name "Dilshad Alvi" as the company name, I would consider incorporating some sort of highlight or bold to "Dil" within "Dilshad". If you are considering incorporating a subtle and tasteful element, such as a stylized ...
I am in need of an expert in Nodejs, nginx reverse proxy, and bash scripts for a personal project. This personal project is focused on web scraping. The successful candidate will be tasked with scraping product information, news articles, and social media data. Exemplary knowledge of proxifying requests through nginx and formatting bash scripts that interact with Nodejs applications is a requisite. Mandatory Skills and Experience: - Advanced proficiency in Nodejs - Extensive experience with nginx reverse proxy - Expertise in formatting bash scripts - Proven experience in web scraping, with emphasis on scraping product info, news articles, and social media data The ideal candidate must be able to present a portfolio demonstrating their competence in web scr...
... based on comparison groups, Table 2 - outcome table other associated variables with comparison groups, and Table 3 Analysis - multivariate analysis of your choice and written interpretation of the analysis. Section 2 - Scenario Two Scenario: Based on scenario 1 in this section, you have been asked to detail the epidemiological background of the outcomes of interest, obesity and physical. Instructions: You have 2 pages (minimum) to write an epidemiological report on obesity. Be sure to include and describe, in detail, the 4 areas below: Past and current trends of obesity in the U.S. Describe any health equity issues. Apply epidemiological methods to the breadth of settings and situations in public health practice Hint: ...
!!! ATTENTION !!! Please do not read further if you can`t perform an Altair EDEM simulation. !!!...and 1,63 grams/cm3. Shaft will have to mix wet materials (and break potential formed chunks) at 30 rpm speed rate. Spherical Center of the Container (SCC) has a radius 30 - 33 centimeters. Container can be slighty modified based on final shaft form but mainly it has an cilindrical form. SCC can be filled ith red coloured random particles, the upper half volume of the empty space left inside the cylinder in green and the other lower half volume in yellow. Simulation will be considered fully completed when and if your Shaft Concept will FULLY relocate red particles towards bottom of the pile, upper materials (green) into the middlle and lower materials (yellow) on top of...
I'm looking for a talented developer or team to craft an omnichannel chat platform designed to streamline communication by integrating it with our existing cloud call center software as a service (SaaS). Our goal is to enhance customer support and engagement by incorporating multiple communication channels into a single, unified interface. **Key Integrations:** - **Messaging Platforms:** WhatsApp, Facebook Messenger, email, and SMS. Additionally, PBX system integration is required to bridge our voice call capabilities with digital communication channels. - **Features:** Essential features we're looking for include: - **File Sharing:** Ability to share documents, images, and videos across all channels. - **Chat History:** Seamless access to previous...
I am looking for experienced freelance content writers to create engaging blogs, articles, and website content focused on the technology and IT consulting industry. This content is intended to be read by business executives, so it needs a sophisticated tone without too many technical jargons. The ideal candidate will have: - A strong understanding of the technology and IT consulting industries - Experience in writing for a business executive audience - The capacity to create less than 10 pieces of high-quality content Kindly submit your proposals, rates, and relevant portfolio samples. Looking forward to working with you.
Seeking an expert graphic designer to create an emblem for my training center, primarily for recognition purposes. Key Features needed: - Incorporation of my company's name - Design a unique icon associated with the company Preferred Color Scheme: - Predominantly Black and Yellow The ideal freelancer will be one with a keen eye for design and experience in branding and corporate identity. They should be capable of creating a visually appealing yet recognizable emblem. Your portfolio showing previous emblems or logos you've created will give you a better shot at this job.
I require a writer who can craft well-researched, engaging articles spanning various topics. The ideal candidate will be able to write in a way that's accessible to the general public. Key Points: - The article should be comprehensive and well-structured - The target word count is 1500 - 2000 words - Topics will include Technology, Health, and Travel The writer should ideally have: - Demonstrated experience in writing for a non-specialist audience - Strong research skills and the ability to translate complex topics into easily understood content - A portfolio of previous work that demonstrates their ability to write in a variety of subject areas
I'm in need of a sporty logo for my snooker and badminton center. The design should be minimalistic and sleek, reflecting the essence of both sports. - The logo should include elements from both snooker (like cues or balls) and badminton (like rackets or shuttlecocks). The combination should be harmonious and well-integrated. - The color scheme should be a blend of blue, green, and red. These colors should be balanced to evoke the right amount of energy and professionalism. The ideal candidate for this project should be a creative logo designer with experience in sports branding. A good understanding of the snooker and badminton cultures would be an added advantage. Your portfolio should demonstrate your ability to create distinctive and memorable logos.
...logo concept. The current logo concept, attached for your review, features seafood elements arranged in an outer circle and a beach palm view in the center of an inner circle. However, we feel that the seafood elements appear too cartoonish and could benefit from a more realistic or less animated approach. Specifically, we envision the seafood elements to be depicted in a more authentic and refined manner, capturing the essence of quality and freshness. Additionally, the inner circle concept requires enhancement, with "MARISCOS" curving around the top section and "LA PLAYITA" curving around the bottom section. The beach palm view in the center also requires improvement to achieve a more polished and appealing look. We welcome creative input and sugge...
...be paid 8USD for every video-edit. Paid on a per video basis (not hourly) The process is super streamlined! All videos are tailored by me -> You get the raw footage, edit it and upload the edited videos in a separate folder. I expect a simple thumbnail that fits the ratio 1:1 on Instagram feed. All videos should be edited in 9/16 format for fullscreen experiences on Instagram Reels + TikTok. Please reach out to me here on Freelancer and tell me a bit about yourself, your current situation and show me previous work. ***Important*** I expect a sample to quality check your work. If I find qualified for the position, I will provide you with the raw 60-seconds footage for the sample. *Fluent English is a must & you must be able to jump on a Z...
I'm seeking an exam invigilator with at least a Bachelor's degree to administer an on-site exam in Bertrange, Luxembourg. This is a one-time gig with the potential for future opportunities. We provide test administration and accommodation solutions to test-takers nationwide. For this purpose, we look for professionals who we contact on an "as-needed" basis to see if they are available to assist test takers for their approved accommodations. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have a computer exam coming up where a test taker has been approved for a Reader and input assistance. For this assignment, you are required to be present on-site, sit with the test taker, and ...
We are seeking a talented freelancer with ...cartoonish aesthetic that we feel does not fully represent the sophisticated and professional image we desire. We are looking to enhance the logo with more realistic and refined depictions of sea creatures and seafood elements. What I seek is as attached, the “Mariscos” I expect to be in a curvature font/form at the top of the circle, like a spiral followed by “La Playita” at the bottom section. The center of the circle I seek something like how it is with the palms but maybe 2 palms and the water. The ideal candidate should be able to elevate the design to evoke a sense of quality and elegance while still capturing the essence of the sea. We welcome creative input and suggestions to ensure the final logo align...
I'm looking for a talented writer to create short, highly technical articles on various technology topics. The ideal candidate will posses: - An in-depth understanding of technology and the ability to write about it in an engaging and accurate manner. - Proficiency in writing concise, expert-level content. - A proven track record of creating engaging technology blog articles. I'm looking for short, well-researched articles that can provide valuable insights to an expert audience.
I would like to creat door hangers two sided with this information Energy savings program “ Available in this zip code! Products include: Roof Tankless water heater Turf Electric panel upgrade Exterior paint Solar Windows Insulation HVAC Payment plans as low as $99 a month $0 money down Call today to get prequalified for programs and incentives available to homeowners only Representatives available for free assessment in your area call today to schedule appointment And make it in red colors that pop
I am in need of a pr...my website. Specifically, my website primarily features written blog posts. Your primary tasks would include: - Managing less than 10 pages or blog posts on a regular basis. - Updating the blog posts as necessary to create dynamic and attractive content. Ideal Skills and Experience: - In-depth understanding of WordPress and content management. - Proven experience working with written blog content management. - Exceptional attention to detail, ensuring cohesiveness and effectiveness in content presentation. - Excellent time management skills to ensure regular updates. This project center around content management, with keenness on frequency and quality of updates. Looking for a dedicated professional who can deliver results while working w...
I'm seeking a talented social media expert to help me grow my Instagram account. We are a licensed Psilocybin Service Center in Oregon. We need more of an online presence in general and are open to ideas. Need content posted and engagement for sure. The is a wide range in our demographics. Mostly being mushroom-friendly audience. Key aspects of the project include: - Crafting engaging content: You should be able to create compelling, relevant and shareable content that aligns with my theme of inspirational quotes. - Boosting website traffic: Your strategies should be geared towards increasing the number of visitors to my website. - Understanding target audience: A good understanding of middle-aged adult demographics is necessary. You should be able to tailor content to suit t...
We are a print publication and every month, we need to publish online all the articles that are published in our magazine. This is time consuming for us. All you need to do is copy and paste the text into a post, add the pictures, set to the correct category and select correct author. This would be 15-20 articles per month and we are willing to pay $5 per article.
I am looking for someone experienced in web scraping and data collation. The project will involve scraping blog articles in HTML format and compiling desired information into an Excel file. Key Project Requirements: * The extraction will be from specified URLs, using their individual patterns for efficient and accurate scraping. * For each blog article, I need the title, the full text, and the publish date extracted. * This scraped data must be properly arranged in an Excel file for easy analysis. * List of articles is here: Ideal Candidate Expertise: * Proven experience in web scraping is a must, preferably with full understanding of HTML structures. * Proficiency in Excel and data organization. * Attention to detail to ensure accuracy of the scraped data
I would like to design standard operating procedure (rules of lead engagement) based on large medium and enterprise segments- 1) how should sales consume the leads once a lead is assigned to the sales reps. 2) Define the stage movement timeline from one stage to another in salesforce based on which stage the lead is in. 3) How long to wait to send a follow up email /call after the two way connection has been established. 4) Reason to close or recycle the lead 5) Activities logged in salesforce. etc.
...improvements. Birthday Pop Up (Modal/TBD): Currently titled as (openpop1) to be triggered upon selecting the “Caller is verified” #button# in the “Inbound Opening Call Script”. If the requirements are met that are currently in the script then it should populate on the screen. However, the end user should not have to interact with the pop up to make it go away. They should be able to click anywhere behind the pop up to make the pop up go away. Auto populate script based on VAR LiveCall = @call.skill_name@ Upon loading of a new call the script should automatically populate based on the VAR Livecall = @call.skill_name@ that populates. Based on that the script should populate the ID of the script as shown in the “Scr...
